Verbal Judo is tactical communication and the art of persuasion that
redirects others behaviour with words and generates voluntary compliance.
If you would like
to have more confidence and self esteem, and know exactly what to say when you encounter resistance, and above all else – have something that has been tried, tested, and WORKS!! 'Verbal Judo' is for you! If you are
in the workplace, a parent, or just wish to improve your skill
and relationships with people, this training will provide you with specific techniques and answers that are normally either glossed over or not addressed.
For supervisors, employees and parents the above seminar will provide priceless information on how to
remain calm and perform professionally when being attacked
verbally. This helps reduce stress for all by saying it right the first time
rather than making one of those speeches in anger you may
always live to regret.
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Trouble dealing with work associates, family members, or your children?
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Do you get stuck on what to say, soak up verbal abuse, or react from habit and emotion?
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Are you not sure how to motivate, praise, or discipline?
Verbal Judo is an invaluable life skill, and the principles and techniques when practised not only enhance
your ability to always perform professionally under pressure, but can save your
personal relationships with the most important people in your world.
Register your interest now and come along – you’re in for a great day.
Course Outline
- Video test - How good are you?
- The 2 types of language
- Professionalism and ethics
- What's your goal especially when under pressure?
- What words work and what words DO NOT work, and why
- Dealing with difference - How to read people
- Verbal Abuse - How professionals handle it
- The true art of professional representation
- Control your biases and become a 'Contact Professional'
- Words and Meanings
- Roles - Identities within us
- Your delivery style = success or failure
- Demonstration - technique vs force
- The five steps to overcome verbal resistance
- How to Praise, Punish, Motivate and Reassure
- Moving beyond Words
Contact details call (08) 9294 4881, or email will@verbaljudo.com.au